PRIVACY POLICY

1. Information We Collect

We may collect the following information when you contact us, request a quote, or engage with our social media pages:

• Name, phone number, and email address
• Service address and property details
• Messages, comments, or inquiries sent through our website, Facebook, Instagram, SMS, or email
• Basic profile information Meta provides when you interact with our Facebook or Instagram pages (such as your public name and profile photo)

2. How We Use Your Information

We use your information only to:

• Respond to quote requests and customer inquiries
• Schedule and provide solar panel cleaning services
• Send appointment confirmations, reminders, and follow-ups
• Improve our services and customer experience

We do not sell, rent, or trade your personal information to third parties.

3. Meta (Facebook & Instagram) Data

When you interact with Eclipse Solar Cleaning through Facebook or Instagram, Meta may share limited information with us as permitted by their platform policies. We only use this information to reply to your messages, respond to comments, and provide customer service. We do not access private data outside of what you directly share with us, and we comply with Meta's Platform Terms and Developer Policies.

4. SMS & Call Communications

By calling or texting the phone number listed on our website, you consent to receive service-related communications from Eclipse Solar Cleaning. Standard message and data rates may apply. You may opt out at any time by replying "STOP."

5. Data Protection

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Third-Party Links

Our website and social pages may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

7. Your Rights

You may request to access, update, or delete the personal information we have about you at any time by contacting us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

• Eclipse Solar Cleaning
• Phone/Text: (951) 966-0633
• Email: eclipsesolarcleaning@gmail.com
• Service Area: Inland Empire, LA County, Orange County & High Desert